Major Christmas rail work will see Paddington, Liverpool Street and London Bridge effectively closed

Staff reporter(wp/es):

The boss of Network Rail today warned train passengers they face a “crescendo” of maintenance work over the festive season and told them to plan ahead to avoid their Christmas plans being wrecked.

Paddington, Liverpool Street and London Bridge will be all but closed for most of the holiday period and many services will not run in and out of Waterloo, Charing Cross and Cannon Street.

Preparations to complete the Crossrail and Thameslink projects will form part of the biggest programme of work ever undertaken by NR, with 24,000 maintenance staff laying new track and signals at 200 projects across the country from Christmas Eve.

On Crossrail, £45 million will be spent over Christmas on linking its new rail tunnels under central London with the surface-level network in outer London, Essex and Berkshire. The first services on what will be renamed the Elizabeth line will start in December 2018.

NR chief executive Mark Carne said the firm had learned the lessons of the Christmas getaway chaos two years ago, when work overran at King’s Cross and Paddington, while Finsbury Park had to be closeddue to overcrowding.

Mr Carne gave up his £135,000 annual bonus as a result.

He told the Standard: “It’s really important that passengers plan their journey carefully and look specifically at the stations they want to use and when these stations may be closed or the services reduced.

"What they can’t do is assume they can buy an open ticket to Cornwall and turn up on Christmas Eve and expect to get a train from Paddington.”

He said this is the third consecutive year that Network Rail will have carried out a record amount of maintenance.

It involves:

• Disruption at Paddington until January 3, with passengers having to change at Ealing Broadway until December  29 and no Heathrow Express. Ealing Broadway is expected to be flooded with 40,000 passengers a day — double its normal level.
• Many Liverpool Street services being cancelled until January 4, with passengers required to change at Newbury Park Tube station. Bus replacement services will run to Colchester, Ipswich and Norwich.
• Thameslink work at New Cross resulting in no London Bridge and Charing Cross services until December 28, though Hastings trains will be diverted to London Bridge.
• Waterloo closing at 8pm on Christmas Eve till December 27 and fewer South West Trains services till January 3.
• Cannon Street having no Southeastern trains until December 27.
• Mr Carne continued: “There’s been a crescendo building up to the situation now, with Crossrail and Thameslink in particular. We are now right in the heart of these programmes. 
  “This is the busiest period. We’re going to have 24,000 people out over Christmas and New Year. Last year was about 15,000. It’s a significant step up, compared to previous years.”
  He said Network Rail had a “tremendous track record” since the chaos two years ago. “Every bank holiday since then, we have delivered what we set out to do and caused the minimum amount of disruption,” he claimed. 
  “We are typically delivering 99 per cent of the work or more and handing [the track] back on time. We have learned a lot. We are a finely-oiled machine in terms of this sort of work now. I’m very confident.
• “What we have also done is put a huge focus on contingency planning. If something goes wrong, we will be able to look after passengers in a completely different way.”
  He added: “I won’t be in Barbados. I will be making a series of visits to work sites. I will be out there supporting them. 
  “This is a huge investment being made from the public purse to provide a better quality of train service for passengers in this country. 
  “The vast majority of the network is still running. I think we will provide a good service for passengers over the Christmas and New Year period, but it will require people to make a little more effort in planning for it.”